Our Patient-Centered Philosophy

Denver’s Premier Concierge-Level LASIK Experience

At 20/20 Institute, we believe that your journey to clearer vision should be as comfortable and rewarding as possible. From your first contact with us, you’ll discover a healthcare experience centered entirely around your needs and aspirations. Our patient-centered philosophy underscores every decision we make. From the advanced technology we utilize to the exceptional care we provide, we are fully dedicated to your happiness, satisfaction, and long-term visual health.

With us, each step of your LASIK journey is tailored to meet your unique vision needs. A local, independent, and doctor-owned LASIK provider, we carefully plan every aspect of the patient experience, honoring the needs of the individual at every turn. We have intentionally crafted our patient-centered practice to ensure everyone who trusts us with their vision receives the personalized, attentive, and thoughtful care they deserve.

If you’re considering vision correction surgery in Metro Denver, Colorado Springs, or anywhere in the Colorado Rocky Mountain Region, contact 20/20 Institute online or call us at 303-202-0669 today to schedule a FREE LASIK consultation. Our friendly team is ready to provide all the information you need to make an informed decision.

We Provide Concierge-Level Patient Service. Without Exception

From the moment you walk through our doors at 20/20 Institute, you’ll understand why so many in Denver choose us for their LASIK surgery. We’ve designed every aspect of our service to enhance your experience, ensuring that each visit is as comfortable and convenient as possible. We promise:

• No-Waiting Office Visits: Our streamlined process ensures that your appointments start on time. This allows us to honor your other commitments while maximizing your convenience.
• Comfortable, State-of-the-Art Facilities: Our clinics are specifically curated for comfort. This helps to ensure that every aspect of your visit provides peace of mind.
• Dedicated Patient Counselors: Every patient is paired with a knowledgeable counselor to guide them through the vision correction process—whether LASIK, ICL, or another service. We are here to answer your questions and tailor the experience to address your unique needs and desires.
• Complimentary Amenities: Enjoy freshly brewed Starbucks® coffee, Tazo® teas, and hot chocolate during your visit. Our offices are equipped with complimentary Wi-Fi access, big-screen TV viewing (DTC office), and tasty snacks to make your experience as pleasant as possible.
• Attentive and Accommodating Staff: Our team is committed to your care and comfort from the very moment you walk through our doors. We do everything possible to provide a welcoming and supportive environment at each stage of your vision correction journey.

Our patient-centered philosophy begins the moment you contact us and continues well beyond your procedure. We understand that choosing a LASIK provider is a significant decision. That’s why we strive to provide an exceptional experience, helping you feel confident and cared for every step of the way.

Our Patient Satisfaction Rate Says It All

Read our over 1,000 Genuine and Unedited Patient Reviews to See What Patients Really Think About 20/20 Institute.

Our Patient-Centered Philosophy

With 20/20 Institute, you can expect:

Responsive Engagement

When you first reach out to us or visit our website, you’ll find a wealth of resources designed to educate and inform. We believe that a well-informed patient is empowered to make the best decisions for their health and vision.

Free Telephone Consultation

We offer an in-depth Free Telephone Consultation to begin the process of determining your candidacy for LASIK. During this friendly telephone conversation, we will provide you with an accurate per-eye price quote for your procedure. With a commitment to saving you time and increasing convenience, there is no office visit required for this initial consultation.

Thorough Evaluation Process

During your in-person evaluation, we take the time to thoroughly understand your vision needs and lifestyle. This allows us to provide personalized advice and treatment options that are tailored specifically to you. We utilize several tests to determine LASIK candidacy—going above and beyond standard assessments—helping to ensure that the procedure we recommend is the best option for your long-term satisfaction.

Medical Excellence

Our commitment to medical excellence is uncompromising. Not only do we offer our most advanced technology to each patient, but our team of vision correction specialists is also continuously updating their knowledge and skills to offer the latest and safest techniques. We have been at the forefront of vision correction surgery for more than two decades, and are committed to remaining there for decades to come.

Reassuring Care

We understand that LASIK can be a big decision. Our staff is trained to offer professional support, genuine care, and constant reassurance throughout your journey. We’re here to answer your questions, address your concerns, and make sure you feel secure and cared for before, during, and after your vision correction procedure.

Follow-up and Long-Term Care

Our care continues even after your procedure. We provide comprehensive follow-up care for a full year after your procedures to monitor your recovery and ensure that your vision is progressing as expected. Our team is always available to support you with any post-operative questions or needs you may have. We even provide patients with direct access to their doctor’s cell phone number to ensure the swiftest response.

No-Charge LASIK Refinement Plan

As an extension of our long-term commitment to our patients, our No-Charge Standard LASIK Refinement Plan offers long-term peace of mind.  If, after your initial full year of follow-up care, your vision changes enough to warrant a LASIK refinement, there is no cost for your refinement procedure. Of course, appropriate vision and medical qualifications apply. 

The Best Price Guarantee

We offer Colorado’s only LASIK Best Price Guarantee. Our pricing is upfront and comprehensive—including everything from preparation through the completion of your follow-up care—and, if you find a better price on like technology and services elsewhere, we will honor that lower fee.* We also offer up to 15% off for patients with any vision or medical insurance—even if LASIK is not covered—to help make LASIK more affordable for all.

Unsurpassed LASIK Results

Our LASIK results are exceptional: 99.67% of our LASIK patients have achieved 20/20 vision or better*. Our patient-centered philosophy is about more than making you feel cared for, it’s about delivering vision correction results that ensure you actually are treated with the respect you deserve. We are dedicated to transforming lives through improved vision and consistently exceptional 5-star patient care.

Our Core Values and Commitment to You

At 20/20 Institute, we are grounded in a set of core values that put your well-being and satisfaction at the forefront of everything we do. To ensure we continue to provide a patient-centered practice, we are pleased to offer:

• Transparency: We believe informed patients make the best decisions for their health. Therefore, we ensure that you receive all the information you need about your candidacy, pricing, the procedure, expected outcomes, and aftercare in clear, understandable language.
• Customized Solutions: Recognizing that each eye is unique, we offer customized vision correction plans tailored to the specific needs of your eyes. Many of our patients benefit from LASIK. But if LASIK is not right for you, we will happily discuss alternatives—including ICL, Monovision LASIK, and RLE—that may better meet your needs. If your best solution is not a service that we offer, you can be assured we will guide you to the specialist that can best assist you.
• High-Quality Standards: Our commitment to quality is uncompromising. We use our most advanced technology and state-of-the-art techniques for every procedure. This helps to ensure the reliable and consistent world-class outcomes that we have become accustomed to at 20/20 Institute.
• Ethical Practices: Our LASIK doctors adhere strictly to medical ethics and conservative candidacy criteria, ensuring honesty and integrity in all our recommendations and procedures.
• Supportive Environment: Many of our doctors and staff have had LASIK themselves. We understand what it’s like to go through a vision correction journey. Our staff is trained to provide professional and empathetic support throughout your LASIK journey. We honestly care about our patients and this care is evident in our every interaction.

Contact Us for a FREE LASIK Evaluation

To schedule your FREE LASIK consultation at any of our Colorado locations, contact 20/20 Institute online or call us at 303-202-0669 today. With offices in Westminster, Downtown Denver, the Denver Tech Center, and Colorado Springs, we are pleased to provide our exceptional patient experience to people living in all parts of our beautiful state.